FAQs – Fresh Flower Delivery in Nairobi

1. How can I order fresh flowers online in Nairobi?

You can order flowers easily through our website, Nairobi Flower Delivery. Simply browse our collections, select your preferred bouquet, add a personalized message, and proceed to checkout.

2. Do you offer same-day flower delivery in Nairobi?

Yes! We offer same-day flower delivery for orders placed before 4 PM. If you need urgent delivery, contact our customer support for assistance.

3. What areas do you deliver flowers to in Nairobi?

We deliver across Nairobi and its surrounding areas, including Westlands, Karen, Lavington, Kilimani, CBD, Parklands, and more. For deliveries outside Nairobi, please reach out to us before placing your order.

4. Can I customize my flower bouquet?

Absolutely! We offer custom floral arrangements tailored to your preferences. You can choose specific flowers, colors, and add-ons like chocolates, teddy bears, or cakes.

5. What payment methods do you accept?

We accept a variety of payment options, including M-Pesa, Visa, Mastercard, and PayPal for a seamless checkout experience.

6. How do I take care of my fresh flowers to make them last longer?

To keep your flowers fresh for longer, follow these tips:

• Trim the stems at an angle before placing them in water.
• Change the water every two days.
• Keep flowers away from direct sunlight and heat sources.
• Remove any wilting petals to prevent bacterial growth.

7. Can I schedule a flower delivery for a specific date?

Yes! You can pre-schedule a flower delivery for a special occasion. Just select your preferred delivery date during checkout.

8. Do you provide flowers for weddings and corporate events?

Yes, we specialize in wedding flowers, corporate event floral arrangements, and large-scale decorations. Contact us for custom orders.

9. What happens if my recipient is not available at the delivery location?

If the recipient is unavailable, we will:

• Attempt redelivery at a later time.
• Leave the flowers with a reliable third party (e.g., receptionist or neighbor).
• Contact the sender for further instructions.

10. Can I track my flower delivery?

Yes! Once your order is dispatched, we will send you a tracking update via email or SMS.